Legal

Privacy Policy

泉信 The Voice

Effective Date: April 1, 2026
Last Updated: April 1, 2026

Important Notice

This Privacy Policy template should be reviewed by a qualified lawyer before publication, especially if you enable user accounts, analytics, push notifications, payments, donations, community features, contact uploads, or advertising.

Contents

  1. What This Privacy Policy Covers
  2. Personal Data We Collect
  3. Sources of Personal Data
  4. How We Use Personal Data
  5. How We Disclose Personal Data
  6. Local Device Storage and Offline Data
  7. Analytics, Diagnostics, and Product Improvement
  8. Push Notifications and Communications
  9. Third-Party Content and Links
  10. Children’s Privacy
  11. Data Security
  12. Data Retention
  13. Your Privacy Rights and Choices
  14. International Users
  15. Changes to This Privacy Policy
  16. Contact Information

This Privacy Policy explains how Fountain of Love and Life, doing business as 泉信 The Voice (“The Voice,” “we,” “us,” or “our”), collects, uses, stores, discloses, and protects information when you access or use our mobile app, websites, audio content, features, and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. Your use of the Services is also subject to our Terms and Conditions.

1. What This Privacy Policy Covers

This Privacy Policy covers how we handle information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Data”).

It applies to information we collect through the Services, through communications with you, and through other interactions related to the Services.

This Privacy Policy does not apply to third-party websites, apps, platforms, or services that we do not own or control, even if they are linked from or embedded in the Services.

2. Personal Data We Collect

The Personal Data we collect depends on how you use the Services and which features are enabled. Because The Voice currently includes or is expected to include Catholic audio content, local prayer tools, push notifications, API-based content delivery, and possible future user accounts, the categories below are designed to cover both current and planned functionality.

2.1 Information You Provide Directly

We may collect information that you choose to provide, such as:

  • name, display name, or username;
  • email address or login credentials if accounts are enabled;
  • prayer intentions, notes, reflections, journal-like entries, or saved items;
  • communications you send to us, including support requests and feedback;
  • survey responses, form submissions, or other optional information;
  • donation, subscription, or purchase-related information if paid features are enabled.

2.2 Information Collected Automatically

When you use the Services, we may automatically collect certain technical or usage information, such as:

  • device type, operating system, app version, language, and timezone;
  • crash data, performance logs, and diagnostic information;
  • feature usage data, session events, content interactions, and playback activity;
  • approximate location derived from IP address or device settings, where applicable;
  • notification token or device messaging token if push notifications are enabled;
  • network, browser, or WebView information when accessing web-based parts of the Services.

2.3 Local App Data

The app may store information locally on your device to support app functionality. This may include saved prayer intentions, timers, app settings, history, progress, bookmarks, playback preferences, and other app state information.

2.4 Account and Future Profile Data

If user login, profile, sync, or community functionality is introduced in the future, we may collect account-related information such as account identifiers, profile settings, preferences, linked sign-in providers, and content associated with your account.

2.5 Transaction Data

If you make donations, subscriptions, or purchases, payment processing may be handled by third-party payment providers, app stores, or service providers. We may receive limited transaction details such as purchase status, subscription tier, renewal status, donation amount, transaction date, or billing country, but we may not receive your full payment card details.

2.6 Sensitive or Reflective Content

Some content you choose to create or save in the Services, such as prayer intentions, notes, reflections, or journal-style content, may be private and spiritually sensitive. We will only use such content as described in this Privacy Policy and to provide the functionality you request.

3. Sources of Personal Data

We may collect Personal Data from the following categories of sources:

  • directly from you when you use the Services or contact us;
  • from your device or browser when the Services are used;
  • from third-party service providers that help us host, secure, analyze, or operate the Services;
  • from app marketplaces such as Apple App Store or Google Play in connection with app distribution, subscriptions, or purchases;
  • from authentication providers if social sign-in or third-party sign-in is enabled in the future;
  • from content delivery or infrastructure providers that support app functionality.

4. How We Use Personal Data

We may use Personal Data for the following purposes:

  • to provide, maintain, and improve the Services;
  • to deliver audio content, prayer tools, saved data, and personalized app experiences;
  • to authenticate users and manage accounts if account features are enabled;
  • to sync user data across devices where that functionality is offered;
  • to send service messages, support messages, and app-related notices;
  • to send push notifications, prayer reminders, or formation reminders if you enable them;
  • to understand app usage, fix bugs, improve design, and enhance reliability;
  • to measure engagement and product outcomes in an aggregated or de-identified way;
  • to process donations, subscriptions, purchases, or related support requests;
  • to protect the Services, detect fraud, prevent abuse, and enforce our legal terms;
  • to comply with legal obligations and respond to lawful requests.

5. How We Disclose Personal Data

We do not sell your Personal Data.

We may disclose Personal Data to the following categories of recipients when reasonably necessary to operate or support the Services:

  • hosting, infrastructure, database, storage, and backend providers;
  • analytics, diagnostics, crash reporting, and performance monitoring providers;
  • push notification or messaging providers;
  • payment processors, app stores, and subscription infrastructure providers;
  • customer support, communications, or email service providers;
  • professional advisors, auditors, insurers, or legal counsel where appropriate;
  • government or legal authorities where required by law or to protect rights, safety, or security;
  • a successor entity in connection with a merger, acquisition, restructuring, or transfer of assets.

We may also disclose aggregated, anonymized, or de-identified information that does not reasonably identify you.

6. Local Device Storage and Offline Data

Because The Voice is designed to include personal prayer tools and local app functionality, some information may be stored on your own device using local storage technologies such as SQLite, app preferences, cache, or similar device-side storage.

This may include:

  • saved intentions or notes;
  • timer settings and prayer session state;
  • history, bookmarks, and recently accessed content;
  • feature preferences and display settings;
  • other locally stored data required for app performance and user experience.

If you delete the app, clear app storage, reset your device, or move to another device without an account-based sync feature, locally stored data may be lost and may not be recoverable by us.

7. Analytics, Diagnostics, and Product Improvement

We may use analytics and diagnostic information to understand how users interact with the Services, to improve app quality, and to make better product decisions.

Depending on what is enabled, this may include app opens, screen views, playback events, prayer feature usage, reminder interactions, crashes, performance metrics, and aggregated behavioral trends.

Where possible, we aim to use analytics in an aggregated, de-identified, or pseudonymous form. We may also use device-linked identifiers or anonymous identifiers to understand usage patterns before account systems are introduced.

If we later introduce account systems, some analytics or user history may be associated with an account, subject to this Privacy Policy and any updated notices we provide.

8. Push Notifications and Communications

If you enable push notifications, we may send you app-related notifications such as prayer reminders, feature updates, service notices, content alerts, or other relevant communications.

You can usually control push notifications through your device settings. If you disable them, some reminder or communication features may no longer function as intended.

If you provide an email address, we may use it for account verification, support, service notices, and other communications consistent with your preferences and applicable law.

9. Third-Party Content and Links

The Services may include or link to third-party resources, including Catholic content providers, diocesan resources, external websites, embedded pages, streaming platforms, or media providers.

For example, your app description contemplates resources from Fountain of Love and Life, diocesan liturgical materials, and external Catholic resources. :contentReference[oaicite:3]{index=3}

When you access third-party content, those third parties may collect data under their own privacy policies. We are not responsible for the privacy, security, or practices of third-party services that we do not control.

10. Children’s Privacy

The Services are not directed to children under the age required by applicable law to provide valid consent on their own. If you are under the age of majority in your jurisdiction, please use the Services with the involvement of a parent or guardian.

We do not knowingly collect Personal Data from children in a manner that would require parental consent without taking appropriate steps to obtain such consent where required by law.

If you believe a child has provided us with Personal Data in violation of applicable law, please contact us so we can review and take appropriate action.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the feature, these safeguards may include encryption in transit, access controls, secure hosting practices, authentication controls, and limited access to Personal Data on a need-to-know basis.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate operational needs.

Retention periods may vary depending on:

  • the type of data involved;
  • whether you have an account;
  • whether the data is stored only locally on your device;
  • legal, tax, accounting, or compliance requirements;
  • the need to investigate abuse, fraud, or security incidents.

If you request deletion of your account or data where such functionality is available, we will process the request in accordance with applicable law and our technical capabilities, subject to lawful retention requirements.

13. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights regarding your Personal Data, such as the right to:

  • request access to Personal Data we hold about you;
  • request correction of inaccurate Personal Data;
  • request deletion of Personal Data;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request portability of certain data where applicable;
  • opt out of certain communications or notifications.

You may also have choices to:

  • disable push notifications in your device settings;
  • decline optional forms of analytics where such controls are offered;
  • avoid submitting optional notes, reflections, or other personal content;
  • delete locally stored app data by deleting the app or clearing app storage, subject to device behavior.

To exercise privacy rights, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

14. International Users

If you use the Services from outside the jurisdiction where we operate, your information may be processed or stored in countries other than your own, subject to applicable law and appropriate safeguards where required.

By using the Services, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than those in your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, privacy practices, legal requirements, or operational needs.

When we do, we will post the updated version and revise the “Last Updated” date above. If changes are materially significant, we may also provide additional notice through the app, website, or other appropriate means.

Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the revised policy.

16. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Legal Name: Fountain of Love and Life
App Name: 泉信 The Voice
Email: appdev@fll.cc
Mailing Address: 151 Placer Crt., North York, ON M3J 3K9, Canada
Website: [Insert Website]