Legal

Terms and Conditions

泉信 The Voice

Effective Date: April 1, 2026
Last Updated: April 1, 2026

Important Notice

This Terms and Conditions page is a draft template for publication and should be reviewed by a qualified lawyer before use, especially for governing law, dispute resolution, subscriptions, refunds, privacy, consumer rights, and minors.

Contents

  1. About 泉信 The Voice
  2. Eligibility
  3. Changes to These Terms
  4. Privacy
  5. Nature of the Services
  6. Important Spiritual, Health, and Well-Being Disclaimer
  7. Accounts
  8. Anonymous Use, Device Data, and Local Storage
  9. Subscriptions, Paid Features, and Donations
  10. Donations and Support
  11. License to Use the Services
  12. Intellectual Property
  13. Third-Party Content, Ministries, and Linked Resources
  14. User Content
  15. Acceptable Use
  16. Community, Ministry, and Pastoral Sensitivity
  17. Copyright Complaints
  18. Availability and Updates
  19. Push Notifications and Communications
  20. No Guarantee of Spiritual Outcomes
  21. Disclaimer of Warranties
  22. Limitation of Liability
  23. Indemnification
  24. Suspension and Termination
  25. App Stores
  26. International Use
  27. Governing Law
  28. Dispute Resolution
  29. Electronic Communications
  30. Entire Agreement
  31. Severability
  32. No Waiver
  33. Assignment
  34. Contact Information

These Terms and Conditions (“Terms”) are a binding agreement between you and Fountain of Love and Life, doing business as 泉信 The Voice (“The Voice,” “we,” “us,” or “our”), and govern your access to and use of our mobile application, websites, content, audio programs, features, notifications, and related services (collectively, the “Services”).

By downloading, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

1. About 泉信 The Voice

泉信 The Voice is a Traditional Chinese Catholic mobile application intended to help users grow closer to God through prayer, study, reflection, and faithful Christian living. The app includes or may include prayer resources, audio series, guided devotions, music, formation materials, and other Catholic content intended to support the user’s spiritual life and encourage a life of prayer, study, generosity, and evangelization.

The mission and vision of the app include helping users build a relationship with God through Jesus Christ, respond to God’s call, and live a more fully integrated Christian life.

2. Eligibility

You must be at least the age of majority in your jurisdiction, or have the permission of a parent or legal guardian who agrees to these Terms on your behalf, in order to use the Services.

If you use the Services on behalf of an organization, parish, school, ministry, apostolate, or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

3. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or for other operational reasons. When we do, we will post the updated Terms in the app, on our website, or otherwise make them available to you.

Unless otherwise required by law, changes become effective when posted. Your continued use of the Services after updated Terms are posted means you accept the revised Terms.

If you do not agree to the revised Terms, you must stop using the Services.

4. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, store, and disclose your information.

By using the Services, you acknowledge that we may process information as described in our Privacy Policy.

5. Nature of the Services

The Services are provided for religious, spiritual, educational, and devotional purposes. The Services may include, without limitation:

  • audio guided rosary, Divine Mercy, novenas, and other traditional Catholic prayers;
  • guided Lectio Divina and Daily Examen;
  • Catholic faith formation and catechetical audio series;
  • formation materials on prayer, liturgy, Christian life, and psycho-spiritual topics;
  • instrumental and vocal Catholic music;
  • in-app timers, prayer tracking, reminders, local saved data, and devotional tools;
  • future access to additional resources, such as Catholic Scripture, liturgical calendars, daily readings, or community-oriented features.

We may add, remove, modify, suspend, or discontinue any feature, content offering, or part of the Services at any time.

6. Important Spiritual, Health, and Well-Being Disclaimer

The Services are intended to support prayer and spiritual growth. They are not medical, psychological, psychiatric, counseling, therapeutic, or crisis services.

Content in the Services, including any content touching on emotional suffering, confusion, discouragement, mental health struggles, or psycho-spiritual themes, is provided for general spiritual and educational purposes only and is not a substitute for professional medical care, mental health care, therapy, counseling, diagnosis, or treatment.

If you are in crisis, feel unsafe, may harm yourself or others, or require urgent medical or mental health assistance, do not rely on the Services. Contact local emergency services or a qualified professional immediately.

Your use of the Services is at your own discretion and risk. Not all content or devotional practices may be suitable for every person or circumstance.

7. Accounts

7.1 Current and Future Accounts

Some parts of the Services may currently be available without creating an account. Other parts of the Services may in the future require an account, user login, profile, subscription, or other registration features.

7.2 Account Information

If you create an account, you agree to provide accurate, current, and complete information and to keep it updated.

7.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use of your account.

We are not liable for losses caused by unauthorized use of your account caused by your failure to protect your credentials.

8. Anonymous Use, Device Data, and Local Storage

Some features of the Services may function without requiring you to identify yourself. The app may store certain information locally on your device, including but not limited to prayer progress, settings, saved intentions, timer settings, or app usage data.

We may also use anonymous, aggregated, or device-linked usage information to operate, improve, secure, and analyze the Services, subject to our Privacy Policy.

If you delete the app, reset your device, clear local storage, or change devices, locally stored information may be lost unless a backup or account-based sync feature is expressly provided.

We do not guarantee recovery of locally stored data.

9. Subscriptions, Paid Features, and Donations

9.1 Free and Paid Services

The Services may include both free and paid content, features, or subscriptions. We may also offer donations, sponsorship opportunities, one-time purchases, or premium access in the future.

9.2 Billing

If you purchase a subscription or paid feature, you agree to pay all fees, charges, taxes, and applicable transaction costs disclosed to you at the time of purchase.

9.3 Auto-Renewal

If you purchase a recurring subscription, it may automatically renew unless canceled before the renewal date in accordance with the terms of the app store, platform, or payment provider through which you subscribed.

9.4 App Store and Platform Rules

If you purchase through Apple App Store, Google Play, or another third-party platform, your billing relationship may be governed in part by that platform’s payment terms, renewal procedures, and refund rules.

9.5 Price Changes

We may change pricing for subscriptions or paid features at any time to the extent permitted by applicable law. Any such changes will apply prospectively.

9.6 Refunds

Except where required by law, all purchases are final and non-refundable. If your purchase was made through a third-party platform, refund requests may need to be directed to that platform.

10. Donations and Support

If the Services permit donations or voluntary financial support, such payments are generally treated as voluntary and non-refundable unless otherwise required by law or expressly stated at the time of payment.

We may use donated or contributed funds to support the operation, development, maintenance, outreach, ministry, and improvement of the Services and related mission activities.

11. License to Use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Services for your personal, non-commercial use.

This license does not transfer to you any ownership rights in the Services or any content.

12. Intellectual Property

The Services, including the app, design, text, graphics, branding, audio, compilations, software, structure, arrangement, devotional content, and all related intellectual property rights, are owned by or licensed to us and are protected by copyright, trademark, and other applicable laws.

“The Voice,” “泉信,” related logos, graphics, names, and branding elements are our property or used with permission and may not be used without prior written consent.

You may not copy, reproduce, distribute, modify, adapt, translate, publish, publicly perform, publicly display, create derivative works from, sell, license, or exploit any portion of the Services except as expressly allowed by these Terms or by law.

13. Third-Party Content, Ministries, and Linked Resources

The Services may include, embed, reference, or provide access to content from third parties, ministries, diocesan organizations, publishers, websites, media channels, or service providers.

This may include, for example:

  • multimedia resources produced by Fountain of Love and Life;
  • liturgical, devotional, or reading materials from diocesan or Catholic organizations;
  • links to external websites or media platforms;
  • embedded web views, audio streams, videos, or other licensed or permitted content.

Such third-party content may be governed by separate terms, permissions, copyrights, or policies. We do not necessarily own such content, and all rights remain with their respective owners.

We are not responsible for third-party services, websites, policies, availability, content accuracy, or business practices. Your use of third-party resources is at your own risk.

14. User Content

14.1 What Counts as User Content

You may be able now or in the future to create, upload, save, submit, transmit, or display content through the Services, including prayer intentions, notes, reflections, profile data, comments, feedback, messages, or other materials (“User Content”).

14.2 Your Responsibility

You are solely responsible for your User Content and for ensuring that you have all necessary rights to submit it.

14.3 License to Us

By submitting User Content through the Services, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, process, adapt, display, transmit, and use that User Content as reasonably necessary to operate, improve, secure, back up, and provide the Services, subject to our Privacy Policy.

14.4 Removal

We may remove or disable access to User Content at our discretion, including where we believe it violates these Terms, applicable law, or the rights of others.

15. Acceptable Use

You agree not to:

  • use the Services for unlawful, fraudulent, abusive, or harmful purposes;
  • violate any applicable law, regulation, or third-party right;
  • copy, scrape, reverse engineer, decompile, disassemble, or attempt to extract source code from the Services, except where prohibited from restriction by law;
  • interfere with or disrupt the integrity, security, performance, or operation of the Services;
  • upload or transmit viruses, malware, harmful code, or other malicious material;
  • attempt to gain unauthorized access to any account, system, server, or data;
  • use the Services to harass, defame, threaten, exploit, or harm any person;
  • upload content that is unlawful, obscene, hateful, abusive, infringing, misleading, or invasive of privacy;
  • impersonate another person or misrepresent your affiliation;
  • use the Services for commercial resale, unauthorized distribution, or competing services;
  • use bots, automated scripts, or other automated means to access or interact with the Services in an unauthorized way.

16. Community, Ministry, and Pastoral Sensitivity

Because the Services are intended to support Catholic prayer and formation, you agree to use them respectfully and in a way that does not undermine the religious, devotional, educational, or pastoral character of the platform.

We reserve the right to moderate, remove, restrict, or disable content or behavior that, in our judgment, is harmful, abusive, misleading, disruptive, contrary to the intended spiritual purpose of the Services, or otherwise inappropriate.

If you believe that any content in the Services infringes your copyright or other intellectual property rights, please send a notice to us at:

Email: [Insert Copyright Email]
Mailing Address: [Insert Legal Address]

Your notice should include:

  • identification of the copyrighted work claimed to be infringed;
  • identification of the allegedly infringing material and where it appears;
  • your contact information;
  • a statement that you have a good faith belief the use is not authorized;
  • a statement, under penalty of perjury where applicable, that the information is accurate and that you are authorized to act on behalf of the rights holder.

We may remove or disable allegedly infringing content and may terminate repeat infringers where appropriate.

18. Availability and Updates

We do not guarantee that the Services, or any content or feature, will always be available, uninterrupted, secure, accurate, or error-free.

The Services may occasionally be unavailable due to maintenance, updates, technical issues, internet failures, platform outages, licensing changes, or other reasons beyond our control.

We may release updates, patches, upgrades, enhancements, or modifications. You may need to install updates to continue using some or all features.

19. Push Notifications and Communications

If you enable push notifications, email communications, or other messages, you consent to receive communications from us related to the Services, including devotional reminders, technical notices, updates, support communications, account messages, and service announcements.

You may be able to manage some communications through your device or account settings. However, certain service-related communications may be necessary and not optional.

20. No Guarantee of Spiritual Outcomes

We hope the Services help users pray more faithfully and grow closer to God. However, we do not guarantee any particular spiritual, emotional, vocational, relational, psychological, or life outcome from using the Services.

The Services are tools offered in support of faith formation and prayer. Your spiritual life, discernment, decisions, and response to grace remain personal matters and are your own responsibility.

21. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, RELIABILITY, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT CONTENT WILL ALWAYS BE AVAILABLE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR PARTICULAR NEEDS OR CIRCUMSTANCES.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE VOICE, ITS AFFILIATES, LICENSORS, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, VOLUNTEERS, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:

  1. THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE; OR
  2. [USD/CAD/HKD 100].

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

23. Indemnification

You agree to defend, indemnify, and hold harmless The Voice and its affiliates, licensors, partners, officers, directors, employees, volunteers, contractors, agents, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or related to:

  • your use or misuse of the Services;
  • your User Content;
  • your violation of these Terms;
  • your violation of any law or third-party right.

24. Suspension and Termination

We may suspend, restrict, disable, or terminate your access to the Services, in whole or in part, at any time, with or without notice, if:

  • you violate these Terms;
  • we suspect misuse, fraud, abuse, or unlawful activity;
  • required by law, regulation, court order, or platform provider;
  • necessary to protect the Services, users, rights holders, or others.

You may stop using the Services at any time.

Sections of these Terms that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnity, dispute provisions, and other continuing obligations.

25. App Stores

If you downloaded the app through Apple App Store, Google Play, or another app marketplace, you acknowledge that:

  • these Terms are between you and us, not with the app store provider;
  • the app store provider is not responsible for the app or its content;
  • your use of the app must comply with the applicable platform terms;
  • the app store provider may have rights as a third-party beneficiary of these Terms where required by its platform rules.

26. International Use

We make no representation that the Services are appropriate or available in all jurisdictions. You are responsible for complying with local laws applicable to your use of the Services.

If you access the Services from outside the jurisdiction where we operate, you do so at your own initiative and risk.

27. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by the laws of [Insert Governing Jurisdiction], without regard to conflict of laws principles.

If mandatory consumer protection laws in your jurisdiction provide you with additional rights, nothing in these Terms is intended to limit those rights where such limitation is prohibited.

28. Dispute Resolution

Option A — Court Jurisdiction

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts located in [Insert City and Jurisdiction], and you consent to the personal jurisdiction of those courts.

Option B — Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration in [Insert Jurisdiction], except that either party may bring an individual action in small claims court if eligible.

You and we waive any right to a jury trial or to participate in a class action, class arbitration, or representative proceeding.

Use only one option above.

29. Electronic Communications

You agree that these Terms, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by law.

30. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms presented for specific features, subscriptions, or services, constitute the entire agreement between you and us regarding the Services and supersede prior understandings relating to the same subject matter.

31. Severability

If any provision of these Terms is held unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

32. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

33. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a reorganization, merger, transfer of assets, ministry restructuring, or by operation of law.

34. Contact Information

If you have questions, concerns, or notices regarding these Terms, please contact us at:

Legal Name: Fountain of Love and Life
App Name: 泉信 The Voice
Email: appdev@fll.cc
Mailing Address: 151 Placer Crt., North York, ON M3J 3K9, Canada
Website: https://thevoiceapp.cc